Services

A Clean Home Is A Healthy Home

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Zerorez and Shield Us are classified as an essential business since we help fight against the spread of germs and viruses through our unique cleaning. We can sanitize and apply disinfectant to living surfaces as well.

As residents of the Denver area, we are all experiencing unprecedented times. At Zerorez and Shield Us Tech, we too are impacted, and can help with this challenge. Learn what the CDC recommends for cleaning your home, carpet and commercial business.

Full Service Residential & Commercial Sanitizing Services

What can the Zr Shield™ do for you?

✓ Instantly kills 99.9999% of viruses and bacteria

✓ Protective Shield – continues to kill viruses and bacteria

✓ Maintains protection for up to 90 days on applied surfaces

The Zr Shield™ can be applied to any surface in your home and/or vehicle. We make sure to coat all you high touch areas, even the ones you might not think about.

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F.A.Q.

What is Powered Water®?

Zerorez® cleaning services are based on our unique Powered Water® technology. Powered Water® is enhanced water that is electrolyzed and oxidized to create a powerful cleaning solution without harmful toxins or chemicals. Powered Water® acts as an effective cleaning agent, which means we do not use harmful soaps or detergents to clean, unlike traditional carpet cleaners. Soap and detergent residues can bond to the carpet fibers and that continues to attract dust and dirt making your carpet re-soil quickly. In short, the Zerorez® patented cleaning process means your carpets stay cleaner longer and dry faster.

I Have Had My Carpet Cleaned Before And It Took Days To Dry. With ZEROREZ®, How Long Does It Take The Carpet To Dry?

At Zerorez® we add steps to our cleaning process most carpet cleaners do not include which helps reduce the dry time. By pretreating and preparing the carpet fibers for cleaning, we reduce the amount of water it takes to completely rinse the carpet clean. We take extra vacuum stokes to remove as much excess moisture as possible and we set up specially designed fans (air movers) as we clean in order to increase airflow and reduce the dry time. Our typical dry time is between 4 to 8 hours, but dry time can be affected by the temperature and humidity inside the home. It is completely safe to walk on the carpet as long as you’re comfortable with the cleanliness of your feet. Feel free to ask your service technician for a complimentary pair of shoe coverings.

Do you have a guarantee? What does it cover?

Zerorez® offers a thirty-day Gotta Love It Guarantee®! If you are unsatisfied for any reason within 30 days after your cleaning we will gladly return to your home and re-clean the areas you are not happy with.

How Does Zerorez® Charge For Carpet Cleaning?

Each franchised location sets their pricing locally. Typically Zerorez® charges per area. An area is considered an area not exceeding 200 square feet. Other areas like hallways, stairwells, bathrooms, areas rugs, etc., are priced differently than the room rate, so please check with your local franchise for a quote on all your cleaning needs.

Does Zerorez® Clean Other Things Besides Carpet?

Because Zerorez®’s Patented Powered Water® technology works incredibly well on all surfaces, we are proud to offer other services. We offer our core services, which include: Carpet Cleaning Upholstery Cleaning Carpet and Upholstery Fabric Protector Tile, Grout, Stone Cleaning and Sealing Countertop Cleaning and Sealing Each franchise determines what services they want to offer, so please check with your local franchise to see if they offer other services like Leather Cleaning, Duct Cleaning, Carpet Repairs, Area Rug Dusting and Washing, etc.

Is A Fabric Protector Applied To The Carpet?

The application of Fabric Protector is an additional service we offer. Most carpet manufacturers apply a topical fabric protector to their carpets during manufacturing. With time, this added layer of protector could be worn down or removed by harsh cleaning chemicals. Your carpet’s ability to resist soiling and staining would be reduced over time, allowing spots and spills to become stains. Zerorez® uses the industry’s best protectant that can be applied to the carpet after cleaning. Please check with your local franchise for a quote to apply fabric protector to your carpet or upholstery.

Moving large items, breakables and electronics?

We ask that you have all the small items you want out of the room before we arrive or arrange with your local Zerorez® franchise to help you with moving the smaller items.
1. Due to liability concerns, we do not move large or heavy furniture like pianos, entertainment centers, bookcases, large beds or other similarly heavy items.
2. We do not move breakable items or electronics like televisions, game systems, computers, lamps, etc.
Your technician will do a great job cleaning around any items left in the room.

How Often Should I Get My Carpet Cleaned?

How often your home or office needs to be cleaned is an individual and personal thing. Each property is different and things like the type of traffic and use, number of people, pets, outdoor environment, etc., contribute to the cleaning cycle. Most Carpet Manufacturers require you to have your carpets cleaned with Hot Water Extraction (HWE) every 12 to 18 months in order to maintain their warranty. Zerorez®s patented cleaning process goes above and beyond normal HWE so using ZEROREZ® will help you maintain your carpet’s warranty. Cleaning more frequently will extend the life of your carpet.

Do I Have To Be Home For The Cleaning

While we prefer that you or someone of accountable age be home during your appointment, it is not required. We do appreciate having someone there to confirm the areas that will be cleaned, discuss options and address any concerns we may encounter during the service. All of our Service Technicians are employees, not sub-contractors and we are fully insured. Normally we collect payment when we have completed the work so if you are not going to be home, please make arrangements with our Customer Service Representative so we can gain access to the property (keys, codes and how we lock up when we are done) and make payment arrangements.

Is There a Cancelation Fee if I Have To Cancel My Appointment?

No. We understand life is busy and unexpected things can change your schedule. If you need to reschedule, please call so our Customer Service Representatives can help you select a better time. We do appreciate you giving us as much notice as possible (preferably a few days) so that we can adjust our schedule to accommodate the change.